How we treat your Personal Information
This Agreement applies to all products, services, and websites accessible through the Site, including all mobile applications that link to or reference this Agreement (collectively, the “Site”), offered by Justice Gap Solutions LLC, d/b/a Justice For Me, and any of our subsidiaries, parents, subsidiaries of parents, or our corporate affiliates (collectively referred to as “Justice For Me,” “us,” “we,” or “our”).
Information You Provide Directly to Us
We collect personal information about you that you directly and voluntarily provide to us by submitting information through the Site or by communicating with us by phone, email, messaging, social media, other services or websites, postal mail, or otherwise (collectively, we will refer to this information as “User Content”). This includes when you create either a customer or professional user account (“Account”) or a professional profile (“Profile”), participate in any communication services through the Site, or when you contact us to report a problem with your Account or the Site. If you choose not to provide personal information, we may not be able to provide you services through the Site or respond to your requests.
The personal information we ask you to provide includes contact information and basic personal information, such as your name, phone number, address, email address, user name, and, for professional users, may include your bar membership number, insurance coverage information, photographs, examples of your work, information on work performed previously through the Site, hourly pay rates, client testimonials, your user name, and other information you choose to provide. We use this information to communicate with you, including sending statements, news, alerts, and marketing communication. This information is also necessary for us to provide the features and functionality of our services, to monitor and improve the services, to enforce any agreements we have with you, and for our internal operations, which include billing, payment processing, troubleshooting, data analysis, testing, research, statistical and survey purposes, and to help us develop new products. We also collect certain payment information, such as your credit card and bank account information, which are used to facilitate billing and payment processing as well as to detect and prevent fraud.
Information We Receive from Other Sources
We may receive personal information about you from other individuals or entities that use the Site as clients or professionals. We may receive personal information about you if you use any of the other websites we operate or other services we provide from time to time. We also work closely with third parties (including, for example, subcontractors in technical, payment and delivery services, loan origination and servicing providers, advertising networks, analytics providers, search information providers, state bar associations, credit reference agencies, and financial institutions) and may receive information about you from them, subject to your agreements with them. The personal information we may receive about you includes contact information and basic personal details as described above, as well as credit reports, credit scores, and, for professional users, professional license and disciplinary history. This information is necessary for us to provide the features and functionality of our services, to monitor and improve the services, to enforce any agreements we have with you, and for our internal operations, which include billing, payment processing, troubleshooting, data analysis, testing, research, statistical and survey purposes, recruiting and marketing, and to help us develop new products. We also use this information to detect and prevent fraud.
Information We Collect Automatically
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your browsing actions and patterns, including details of your visits to the Site, including traffic data, location data, logs, referring and exit pages, date and time stamps, clickstream data, other communication data, and the resources that you access and use on the Site, as well as information about your equipment and Internet connection, including your internet protocol (IP) address, operating system, internet service provider (ISP), mobile network, browser type, unique device identifying numbers, and applications connected our services or Site through the device. The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from other sources. This information helps us improve the Site and deliver better and more personalized services, including by enabling us to estimate our user size and usage patterns, store information about your preferences so that we may customize the Site and services according to your needs and interests, speed up your searches, and recognize when you return to the Site. We also use this information to conduct market analysis, develop new products and services, generate marketing leads, and determine news, alerts, and other products and services that may be of interest to you for marketing purposes.
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements. To determine the appropriate period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and the applicable legal requirements.
In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements.
If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms and conditions of service and other Agreements (Legal), including for billing and collection purposes; or to protect the rights, property, or safety of our customers, us, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Publicly accessible blogs. Our Site includes publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected and used by others who access them. This includes information posted on our public social media accounts. To request removal of your personal information from our blog or community forum, contact us at firstname.lastname@example.org. In some case, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Testimonials. With consent, we may display personal testimonials of satisfied customers on our site, along with other endorsements. If you wish to update or delete your testimonial, you can contact us at email@example.com.
All information you provide us is stored on secure servers in a controlled environment with limited access. Any electronic payment transactions will be encrypted in transit using SSL technology. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and we urge you to be careful about giving out information in public areas of the Site, like message boards, or on social media pages. The information you share in public areas may be viewed by other users.
Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to and through our Site. The transmission of information via the Internet is never completely secure and, accordingly, is at your own risk. We are not responsible for any circumvention of any privacy settings or security measures contained on the Site.
We strive to provide you with choices regarding the personal information you provide to us how we use that information.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by adjusting your Account settings or by using the unsubscribe link in that email that you no longer wish to receive.
Promotional Offers from Us. If you do not want to have your contact information used by us to promote our own or third parties’ products or services, you can opt-out by adjusting your Account settings or by using the unsubscribe link in that email that you no longer wish to receive. This opt-out does not apply to information provided to us as a result of a product or service purchase, billing or collection, or other transactions.
We do not control third parties’ collection or use of your information to serve interest-based advertising; however, these third parties’ may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI website.
We use the following types of cookies.
If you don’t want cookies to be set or want them to be removed, please review your choices in the section “Choices about How We Use and Disclose Your Information” above.
We may from time to time provide links on the Site to and from third-party websites. If you follow a link to any of these websites, please know that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.
Neither this Site nor our service is directed at persons under 18. No one under age 18 may provide any information to or on the Site. We do not knowingly collect information from individuals under 18. If you are under 18, do not use or provide any information on this Site or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name that you may use. If we learn we have collected or received information from a child under 18 without verification or parental consent, we will delete that information. If you believe that we might have any information from or about a child under 18, please contact us at firstname.lastname@example.org.
California Civil Code Section § 1798.83 permits users of our Site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com.
Last modified: November 9, 2018